Support Center

Managing your Quizlet Go or Quizlet Plus subscription on iOS

Last Updated: Aug 11, 2017 12:55PM PDT
If you have purchased a recurring subscription to Quizlet Go or Quizlet Plus through our iOS app, you can easily manage or cancel your subscription at any time through the Apple App Store.

If you cancel your subscription, you will continue to have access to your upgraded subscription benefits until your next auto-renewal date, but your subscription will not renew and your account will be automatically downgraded at that time. 

To be sure your cancellation takes effect before your next subscription period starts, you will need to submit your cancellation request at least 24 hours prior to your next renewal date. Please note that uninstalling the Quizlet app does not automatically stop your subscription. You need to cancel your subscription via the Apple App Store directly. 

Purchases made through the Apple App Store

If you purchased your subscription on an iOS device (such as an iPhone, iPad, or iPod Touch), please follow the instructions here to manage or cancel your subscription. 

Refunds

Quizlet cannot issue refunds for subscriptions purchased through the Apple App Store. Any refunds for Quizlet Plus subscriptions need to be handled by Apple and are subject to the refund policies of those platforms. 

Subscriptions purchased on an iOS device are billed through iTunes, so you will need to direct questions regarding billing or refunds to the Apple support team. Any refund request will be considered at Apple's discretion, and they typically grant refunds only under limited circumstances. You can find more information about Apple's App Store refund policy and instructions for submitting a refund request here

Have a question not answered here or need further help? Let us know.

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